Warranty and Returns
Warranty:
All SPD Performance products come with a 1 year, 3 year or 10 year limited warranty (length of warranty is determined by the product in question). Any non-SPD products have varied warranty duration depending on the manufacturer (i.e. Turbosmart, Garrett, etc.) Warranty claims on products sold by SPD but made by another manufacturer must be made with the manufacturer of that product. Catalytic converters have a 1 year warranty. Aluminized steel products have a 3 year warranty against manufacturer defects and stainless steel products have a 10 year warranty against manufacturer defects.
In the unlikely event of failure, SPD will, for the period of time specified for the product in question, from the date of shipment, repair or replace the product. SPD's sole and exclusive obligation under this warranty is limited to, at SPD’s option, repair or replacement of the defective part(s). You will be required to send in the catalytic converter for inspection so SPD can determine the exact failure and repair or replace as needed.
WHAT IS NOT COVERED:
This warranty is limited to the original customer named in the sales invoice and is not transferable.
1. If you believe a part is damaged or defective when it arrived, it is your obligation to let SPD know prior to installation. There will be no way to prove there was damage to the product prior to installation and therefore will not be covered by manufacturer warranty replacement.
2. Rental car, towing, labor for removal of the defective part, or reinstallation of the repaired or replacement part, fluids, gaskets, loss of income, and/or other incidental expenses, are not covered by this warranty.
3. External components, including but not limited to sensors, intercoolers, engines, and service items, are not covered by this warranty.
4. Overheating, abuse or misuse, or poor installation or maintenance not according to OEM specifications, and/or damage from accident, fire, misfuelling, or water, voids this warranty.
5. Failed sensors such as MAF, MAP, O2, or wire harness can cause the engine to run poorly or not at all will not be covered under warranty.
6. Warranty shall not apply to any part that has been improperly repaired, maintained and/or altered by the owner or another technician.
7. Damage caused by debris or liquids passing through the exhaust is not covered.
8. In the event of an uncovered failure, SPD will inspect the parts for damage and charge the consumer only for hard parts replaced if replacement parts are available.
9. Under no circumstances will SPD be obligated to refund the purchase price.
10. If you modify, alter, cut or bend the part prior to SPD’s formal inspection process is completed, it will void the warranty.
Please email us if you suspect any warranty issues. We will help begin the warranty process by troubleshooting the issue and then if needed, will have you send in your part(s) for repair/replacement with the appropriate warranty documents.
All warranty issues must be done via email.
Returns:
All returned orders can be subject to a 10% restocking fee. Please reach out to [email protected] if you have an item that needs to be returned for an RMA number and return instructions.